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- Attractive Bonuses
- Reputation
- Customer Service
- Banking fees
What you may notice first about BetOnline is their weird domain: www.betonline.ag, you may think this is a scam site, but don’t worry BetOnline is one of the most reputable betting sites on the market. They started as a regular .com but changed their domain in 2012 due to the pressure the department of justice. Their operation is licensed in Panama and the company history goes back to 1991, and BetOnline.ag started operations in 2004.
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Jonathan Archer
BetOnline is one of the most accessible betting sites on the market; they accept players from all the 50 states of the US. They also have one of the best reputations when it comes to credit card success.
They have a wide range of banking options for deposits and withdrawals, it can be said that they have the best banking options in the US market.
Despite the 2011 problems with BetOnline poker, nowadays they have a solid reputation on the US gambling market.
The Treats: BetOnline offers a 50% bonus on the first deposit, with a 10-time rollover requirement. The maximum bonus per deposit is $2,500.00. This is one of the best bonus in the market. However it has a downside, you can´t make withdrawals within 30ndays of claiming this bonus.
They also offer a $25 bonus for live betting and $50 for mobile betting. You would get the bonus money only if you lose and not for deposits, which a something different from usual.
Since BetOnline appeals to a US market, they often run seasonal promotions for the major sports such as NBA, NFL, and MLB.
When it comes to casino bonus, players are eligible for 2 types of bonus when they sign up:
A 100% slot bonus with deposits between $100 and $5,000 players can get a 100% match bonus with a 50-time rollover requirement.
A live dealer bonus of $25 for free play at the tables.
Finally, they also offer a Poker bonus of 100% to new depositors. This bonus goes up to $200 and is released in five stages, with 120 days to clear the bonus.
Reputation: BetOnline suffered some problems back in 2011 when they launch BetOnline Poker, this problems caused a big reputation crisis for BetOnline. Most of the problems were related to the site security, for example, their customer service representatives knew players passwords, which is inconceivable for a betting site. Also, players were able to play on multiple accounts at the same time, over the same internet connection.
But everything seems to indicate that BetOnline managed to overcome these problems and bad reputation, nowadays it is positioned as one of the best betting sites for US players. However, players are currently complaining about 2 things:
Customer Service: Although BetOnline has live chat support, phone support and email support, the people who respond to these channels seem to have never received customer service training, they are rude and they make the minimum effort to attend to the client, which means that you will have to wait quite a while to get an answer on the live chat or via email.
Don’t expect an outstanding customer experience from BetOnline.
Banking Fees: If you are planning to use your credit card to fund your account in BetOnline, they will charge you a 6% deposit fee. This is quite unique since most sites don’t charge any kind fee for card deposits. Also, most sites cover the cost for at least one check withdrawal per month. That’s not the case with BetOnline, they will charge fees between $25 and $50 per check depending on the time you want the check to be delivered.
BetOnline Details
